Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of inleadbay.com and the Leadbay account-scoring and outreach-drafting platform (collectively, the "Service"), operated by Leadbay, Inc. ("the Company") (1101 South Congress Avenue, Suite 300, Austin, TX 78704). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

These Terms apply to all visitors, registered users, and paying Subscribers. For Subscribers, these Terms incorporate any applicable subscription plan limits (seat count, accounts scored per month) displayed at the time of purchase.

2. Use of the Service

• You must be at least 18 years old and acting on behalf of a business to use the Service as a Subscriber.
• You agree not to use the Service for unlawful purposes, to interfere with its operation, or to attempt to gain unauthorized access to systems, accounts, or data.
• You may not scrape, reverse-engineer, or copy the Service or its outputs except as permitted by applicable law or as expressly authorized in these Terms.
• You are responsible for all activity that occurs under your account credentials. Notify us immediately at [email protected] if you suspect unauthorized use.
• You agree not to use AI-generated first-touch drafts produced by Leadbay in a manner that violates applicable anti-spam laws, including the CAN-SPAM Act or any applicable state law governing commercial email.

3. Intellectual Property

The Service, including all text, graphics, logos, software, scoring models, and AI systems, is owned by Leadbay, Inc. or its licensors and is protected by U.S. and international intellectual-property laws. The Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes within the scope of your subscription plan.

CRM data, email-style patterns, and account lists that you or your team upload to the Service remain your property. You grant the Company a limited license to process that data solely to deliver the Service to you. The Company does not claim ownership of your data.

4. User Content and Subscriber Data

You are responsible for any content, CRM records, or data you submit through the Service. You represent that you have all necessary rights to submit such data and that its submission does not violate any third-party rights or applicable law. You grant us a limited license to use, store, and process the content as necessary to provide the Service.

You acknowledge that the intent-scoring model is trained on your own CRM closed-won data. The quality and accuracy of scoring outputs depends on the completeness and accuracy of the data you provide. Leadbay does not guarantee specific sales results.

5. Subscription Plans and Payment

The Service is offered under self-serve monthly subscription plans (Starter, Team, Scale) as published on the pricing page at the time of purchase. Subscription fees are billed monthly in advance. All fees are non-refundable except as required by applicable law.

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the then-current billing period; you retain access to the Service until that date. The Company reserves the right to modify pricing with 30 days' notice to existing Subscribers.

6. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADBAY, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT SCORING OUTPUTS WILL RESULT IN CLOSED DEALS, BOOKED MEETINGS, OR ANY PARTICULAR SALES OUTCOME.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADBAY, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE. THE COMPANY'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY IN THE 12 MONTHS PRECEDING THE CLAIM, OR USD $100 IF NO FEES WERE PAID.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Leadbay, Inc. from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party right, or (d) your use of AI-generated first-touch drafts in a manner that violates applicable law.

9. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. You may terminate your account at any time through account settings. Sections that by their nature should survive termination will survive, including Sections 3, 6, 7, 8, 10, and 11.

10. Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles.

Informal Resolution. Before filing a claim, you agree to contact the Company at [email protected] and attempt informal resolution for at least 60 days.

Arbitration. Any dispute that cannot be resolved informally will be settled by binding arbitration administered in Texas, USA under the rules of the American Arbitration Association ("AAA"). Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. You and Leadbay, Inc. each waive the right to a jury trial and the right to participate in a class action.

Exception. Either party may seek injunctive relief in a court of competent jurisdiction located in Texas, USA for intellectual-property infringement or unauthorized access to the Service.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted with a new "Last updated" date. Continued use of the Service after the effective date of the updated Terms constitutes acceptance.

12. Contact